Receptionist

Job Description

A receptionist serves as the first point of contact for visitors and clients when they enter an office or building. They are responsible for creating a positive first impression of the organization, and their duties may include:

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Welcomes visitors by greeting them and connecting them with the appropriate party
• Answers the phone in a timely and professional manner and routes calls to the intended recipient
• Handles queries in a polite and courteous manner
• Answers questions about the services offered at Beit Rafqa and stay up to date about the events and activities happening
• Schedules and confirms appointments and maintain events calendar
• Copy, file and maintain paper or electronic documents and records
• Conducts and follows up on the admission process and prepares the relevant paperwork
• Maintains the privacy of residents and ensure that personal details are not disclosed